Testimonials for 3 Pros Basement Systems

The sales person was very professional, friendly, and answered all of my questions. The production crew deserves a standing ovation for a job well done. They are hard working professionals and very polite. The 3 Pros team listened to my questions, gave me only what I needed, and didn't use scare tactics to sell me. I absolutely recommend them. 

"I just wanted to provide feedback that Brent was the service person that came to correct the issues he found. He is extremely professional and a great representative for your company. He deserves a raise. It is quite unusual to find someone that is so committed to the company they work for and puts customers first. He is a great person to invest in as a company."   

"I am so relieved that my new basement system is installed and running to provide a cleaner air environment in my basement. Brent was very patient and professional, taking time to explain everything about my new system and answering my questions without frustration. I really appreciate when a service tech takes time to explain the way things work to the consumer so I know what to do and when to call in the future."

"3 Pros Basement Services did an outstanding job of encapsulating and insulating our crawlspace so that we could effectively control radon and moisture in our home. The addition of a whole house dehumidifier of theirs that is piped to the outdoors to get condensate out of the area from removed humidity is working perfectly. They also completed an exhaust duct run from a bathroom remodel years ago that was left unfinished in the crawlspace. Now that bath exhaust air goes outdoors as it should. The thoughtful assembly of solutions employed in our project were followed through with expert execution. After 20 plus years in our home, we finally have a properly controlled crawlspace and an effective radon mitigation system. Highly recommended!"

We loved the information that the 3 Pros team shared with us. They are experts in the field and provided us with lots of knowledge. We highly recommend them. 

"I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty quickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn’t have to help us but he went out of his way to give us suggestions for a DIY project.3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!"

"Thank you 3 Pros Basement Systems! From the consulting process to the installation- we couldn't be happier. Raddie walked us through the entire process, what we needed to keep water from getting into our basement, and different price points... he's very knowledgeable. The crew - Alvaro, Anthony, and Sam - were on time and professional. Alvaro was thorough in walking us through exactly what he was doing beforehand. The crew completed the project in two days, and left the work area spotless! We are extremely satisfied. And you can't beat the pricing!"

The production crew was efficient and top notch. The solution and products that were offered were extremely efficient. We are very happy and thankful to now have a dry and much healthier basement. 

3 Pros Basement Systems did an excellent job from their sales personnel to the installers. The installers were very courteous and considerate. The installation took four days and they worked very hard. They listen to everything I had concerns about and corrected any issues that I may have had. In addition, they cleaned up after themselves and put everything back in place. I couldn’t have asked for a better team

Customer review - "Have stabilized the temp in my crawl space and half basement."

Customer review - "These guys came out quickly to access the damage. Very honest and open about the repair and stated while they could do some of the work, they would recommend someone who can find a permanent solution for the wall bow. They will be sending a few recommendations. Really appreciated the transparency."

Hi Carl ----- The project was completed yesterday. They team arrived about 8:15 and left around 4:30. Everything went great. Ariel was there to get things started as planned. Access to the area was mainly thru the window except the insulation boards. They parked in the driveway and used the opposite side of the house than what we had discussed. I think it overall made things a lot easier and probably saved some time. The sheeting and negative air pressure worked really well ---- there was barely any dust, if any, outside of the immediate work area. I was able to remove the Comcast box from the wall and with Juan’s help was able to remount it and hook it back up. The fix on that back wall was adjusted/changed somewhat based on what was found so there was a bit less work in that area. The Foamax insulation boards look very nice. Juan communicated well, was very helpful, and a pleasure to work with.   The entire team did a great job: Thank you to Juan, Javier, and Yeison. Thanks to Areil --- his guidance and help was greatly appreciated. And thanks to Carl who put the proposal together and addressed my many questions and concerns making this project a reality.   Overall just a very positive experience with Comfenergy/ 3 Pros. Impressive!! Thank You All!!

"Robert, Brent and Danny were all very polite and knowledgeable. They answered all questions that were posed to them. They worked very quick and did the job as agreed. Very pleased with the basement and attic repair and will have them back for any future projects they have suggested."

Customer review - "The Comfenergy technician was courteous and professional in performing the yearly check and maintenance of my sump pump system and whole basement dehumidifier."

Customer review - "They fixed my issue- sweating airduct whenever outside got above 90F."